Solutions
Watch it land,
then move it yourself.
A live transaction feed, revenue split by category, and payouts you initiate rather than request.
The problem
Why this exists
Waiting on an account manager is not a finance process.
You should be able to see money arrive as it arrives, know exactly which tier produced it, and start a payout without opening an email thread.
What you get
Finance & payouts
Live transaction feed
Every payment as it lands, not a reconciliation file the next morning.
Per-category revenue
Total, receivable and pass distribution broken out by ticket tier.
Payouts you initiate
Track settlement and move your own money from the dashboard.
Everything reconciles
Online, box office and on-site cashless spend close on one set of numbers.
Fees itemised, not blended
5% platform fee plus whatever the gateway charges in your market, passed through at cost and shown separately, because gateway rates move by country and by method.
In production
What this looks like in the wild.
- platform fee
- 5%platform feeper paid ticket
- gateway fee
- At costgateway feepassed through, varies by market
- on free events
- 0%on free eventsalways
- monthly fee
- 0monthly feeno subscription, no lock-in
Questions
Finance & payouts, specifically.
When do we get paid?
Track settlement in the finance dashboard and initiate payouts yourself. Exact timing depends on the gateway and market, so we walk through the specifics for your country on a call.
Can we see sales during the on-sale?
Yes, in real time: transactions as they land, conversion rate, and revenue split by ticket category.
Why is the gateway fee shown separately?
Because it is not ours. Blending it into one number would hide which half we control and could ever discount.
More in the full FAQ.